Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy before placing your order.
Shipping Times
Orders are typically delivered within 10–15 days after the order is placed.
Please note that delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other factors outside of our control.
Order Processing
After your order is placed, please allow time for your order to be processed, packed, and prepared for shipment. Once your order has been shipped, you may receive a confirmation email with tracking information if tracking is available.
Shipping Cost
We offer free shipping on orders unless otherwise stated at checkout.
Tracking Information
Once your order ships, tracking information may be sent to the email address provided at checkout. Please allow a few days for tracking updates to appear after your order has shipped.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to update the address.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us so we can help investigate the issue.
We are not responsible for delays caused by the shipping carrier, customs, weather, holidays, or incorrect shipping information.
Contact Us
For questions about your order or shipping, please contact us at:
realscentgo@gmail.com
Please include your order number so we can assist you faster.